Shipping policy

Shipping Policy

At Buynova, we are committed to delivering your orders quickly and safely across the United Arab Emirates (UAE).

Free Shipping

We are pleased to offer FREE shipping on all orders within the UAE. There is no minimum purchase requirement.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

UAE Delivery: 2–5 business days.
Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or public holidays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your shipment.

Delivery Information

Please ensure your shipping address and contact details are accurate when placing your order. Buynova is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delays

While we strive to deliver all orders on time, unexpected delays due to courier operations, weather, customs (if applicable), or other circumstances beyond our control may occur.

Damaged or Missing Orders

If your order arrives damaged, incorrect, or you do not receive your package, please contact us within 48 hours of delivery or the expected delivery date. We will work with our shipping partner to resolve the issue as quickly as possible.

If you have any questions about your shipment or delivery, please contact us at:

Email: ask.business1234@gmail.com

We appreciate your trust in Buynova and thank you for shopping with us!